Tools Insurance FAQs
Questions and answers relating to our tools insurance, including what it covers, levels of cover available, where insurance applies. This information is provided as a guide only, and if you’ve got any doubts or questions, give our expert team a ring on 0800 0280 380.
If you work in a trade connected to the construction industry, your tools are important. You will need to work out what insurance you require to properly protect your business, so it’s useful to know whether tools insurance is something to consider.
Anyone working in construction should consider their insurance. When thinking about what you need, you might also want to think about costs.
No. Your tools will be covered 24 hours a day, 7 days a week.
You need to check with your home insurance provider. Some home insurance policies might cover tools for work or commercial use, but many policies don’t.
Check with your insurer to see if the cover you’ve got fits your needs. As with all insurance, your tools can only be covered by one policy at a time.
Plant is large or heavy machinery and equipment (like concrete mixers, cranes and forklifts). Plant isn’t handheld, and is not covered under our policy.
Our policy covers your portable powered and non-powered hand tools 24 hours per day anywhere in the European Union.
Our policy covers theft from any vehicle, provided that the doors of the vehicle are locked and all its windows and other openings are fully closed and properly fastened.
Our tools insurance policy covers powered and non-powered portable hand-held tools of all types belonging to you or your employee(s), as well as hired or leased items.
The limits available under the policy are £1,000, £2,000, £3,000, £4,000, £5,000, £6,000, £7,000, £8,000, £9,000, £10,000, £11,000, £12,000, £13,000, £14,000 and £15,000. There is no single article limit; the maximum amount payable is the total sum insured.
Our policy will pay the value to replace the item in a condition equal to but not better than its condition when new.
Our policy will pay to return the item to a working condition substantially the same as immediately before the damage occurred.
Our policy does not cover damage to any tool caused by its own breakdown or explosion, or loss by disappearance or by shortage which is only discovered by a routine inventory or periodic stock-taking. Tools are also not covered whilst unattended in an unlocked open environment. Your excesses are not covered. Please refer to the policy wording for a full list of exclusions and conditions applying to this policy.
Tools belonging to you and your employees will be covered under the policy with the same terms of business and exclusions as detailed in the policy schedule.
Cover is provided by Zurich Insurance Company Ltd, one of the world’s largest insurers. You can be reassured that your policy is of high quality, giving you the peace of mind that you need to carry out your day to day business. Zurich Insurance Company Ltd provides the support you require for your insurance as well as a 24 hour claims line if you need to make a claim.
No, mobile phones, smart phones, smart watches or similar wearable devices are not insured under the Trade Direct Insurance Tools policy.
Your existing Trade Direct Insurance Essentials Public Liability policy can be upgraded to Classic or Plus cover to include tools cover – please give us a call on 0800 0280 380 to discuss your requirements. Alternatively, you can take out a tools insurance policy separately by getting a quote and buying online.
Excesses are the amount we deduct from any money paid to you if you make a valid claim and it’s paid. The amount depends on the level of cover you chose.
Claims are handled by Zurich Insurance Company Ltd directly. To notify them of a claim, please use the online claims form, which is monitored 24 hours a day, 365 days a year. If you need help with the claims process or have any difficulties, please give us a call on 0800 0280 380.
We charge an administration fee of £10 for Trade Direct Insurance Tools insurance policies.
You can pay your policy premium annually or via instalments. You can purchase using a credit or debit card and pay in a single instalment. You can also choose to pay via instalments, paying an initial 15% deposit on a debit/ credit card, with the balance payable by 11 monthly instalments, paid via Direct Debit. See our Table of Fees for details. Trade Direct is a credit broker not a lender.
Yes. We accept payments made using major credit and debit cards.
When you buy a Trade Direct Insurance Tools policy, your policy documents will be emailed to you the next working day. If you don’t receive them, please check your Junk emails to ensure that it’s not in there. If you haven’t received your documents via email after 2-3 working days from purchase, please contact us on 0800 0280 380.
Prior to renewal, we will post you a renewal invitation detailing your tools insurance cover and your annual premium for the upcoming year. We do not save payment details, so we will call you to arrange payment of your renewal premium over the phone. If you’d like to notify us of any changes to your cover requirements, please ring us on 0800 0280 380.
Please email enquiries@tradedirectinsurance.co.uk, or call us on 0800 0280 380.
Any more questions?
If you have a question about tools insurance we haven’t covered, please ring us on 0800 0280 380.
Full details of our Terms & Conditions, Limits, Excesses and Policy Exclusions can be found in our Toolsinsuranceonline policy wordings. These guides refer to our Tools insurance policy. Trade Direct do not offer advice relating to insurance, and you need to ensure that insurance you choose meets your demands and needs.