Spot the Signs: When a Mate Might Be at Risk - And What to Say

A practical guide for people in the trades

1. Know the Signs Someone Might Be Struggling

Everyone has down days, but when stress or low mood starts affecting someone’s behaviour, work or relationships, it could be a sign they need support.

Below are key indicators often highlighted in Mental Health First Aid training and real world trade research.

Changes in Behaviour

• Becoming unusually quiet, withdrawn or shutting themselves off
• Snapping, irritability or getting frustrated quickly
• Seeming distracted, distant or unable to focus
• Losing interest in things they usually enjoy

Changes in Work Habits

• Making mistakes they wouldn’t normally make
• Being late more often
• Taking more sick days
• Struggling to get going in the morning
• Not keeping on top of tools, paperwork or jobs

Signs of Burnout or Overwhelm

• Talking about money stress, cash flow worries or uncertainty
• Mentioning sleep problems
• Saying they’ve “had enough” or “can’t cope”
• Drinking more or relying on other substances to switch off

After a Difficult Event

Some triggers hit harder than others:

• Bereavement
• A collision or near miss
• A theft that wipes out tools or materials
• Big family pressures

If you notice a few of these signs together, it’s worth checking in.

2. The Signs Someone Might Be at Risk

If someone is at risk of harm, you might see:

• Expressions of hopelessness (“What’s the point?”)
• Withdrawing from everyone
• Talking about being a burden
• Reckless behaviour
• Sudden, extreme changes in mood

Mental Health First Aid guidance explains that these signs require gentle, supportive intervention and, if necessary, signposting to professional help. 

3. How to Start the Conversation

You don’t need special training to ask a mate if they’re okay just honesty and care.

Here are Mental Health First Aid aligned steps that work well on site:

Pick the right moment

Choose a quiet spot, in the van, at the end of the day, or during a break.

Start gently

Try something simple and non judgmental:

• “You’ve not seemed yourself lately - how are things?”
• “Work’s been full on… how are you coping?”
• “I’ve noticed you’ve been quieter than usual. Everything alright?”

Listen more than you talk

This is the heart of Mental Health First Aid:

• Don’t interrupt
• Don’t rush to fix
• Just let them speak

Acknowledge what they say

• “That sounds really tough.”
• “I’m glad you told me.”

Avoid minimising

Don’t say things like “you’ll be fine” or “everyone’s stressed.”

Instead:

“You’re dealing with a lot - anyone would find that hard.”

4. What to Say if You’re Worried About Their Safety

If someone’s comments worry you, it’s okay to ask directly. Mental Health First Aid principles are clear: asking about suicidal thoughts does not make things worse. It can be the lifeline someone needs.

You could say:

“Sometimes when people feel this low, they have thoughts about hurting themselves. Is that something you’ve felt?”

If they say yes:

• Stay calm
• Don’t leave them alone
• Encourage them to contact professional support immediately
• If urgent, call 999 or get them to A&E

5. When and How to Signpost to Support

This is where Zurich Support Services becomes invaluable.

TDI customers can access:

• Free, confidential emotional support
• Up to five counselling sessions
• Advice for stress, anxiety, low mood and bereavement
• Help with family, money or work related pressures
• Practical support (childcare, elder care, housing)

And most importantly: fast access - a counsellor assigned within two working days, first session within five. 

How to suggest it (without pressure):

• “There’s a free, confidential support line you can use — they’re really good at helping tradies through tough patches.”
• “You don’t have to deal with all this alone. Zurich Support Services can help, anytime day or night.”
• “If you want to talk to someone who isn’t family or work, they’re there 24/7.”

6. Looking Out for Each Other Saves Lives

Working in the trades means looking after your mates - not just on the tools, but behind the tough exterior we all put on. With suicide risk in the trade sector significantly higher than average, early conversations and the right support can make all the difference. 

You don’t need to be an expert to help.

You just need to notice, listen, and point them towards the support available.

If you or someone you know is struggling, please reach out.

Because no one in the trades should face life’s toughest moments alone.